Introduction
Welcome to Glixen Store. These Terms and Conditions ("Terms") govern your use of our website and services ("Service") operated by Glixen Technologies LLC. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have permission to access the Service. All purchases, disputes, or claims arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates. “United Arab Emirates is our country of domicile,” and the governing law is the local law.
Purchases
By placing an order through our website, you warrant that you are legally capable of entering into binding contracts.
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Payment:
We accept payments online using Visa and MasterCard credit/debit cards only in AED. -
Pricing:
All prices listed on our website are in AED. We reserve the right to change prices at any time. The displayed price and currency at the checkout page will be the same as that printed on the Transaction Receipt, and the amount charged to your card will be shown in your card’s currency. All prices displayed on our website are inclusive of VAT as per UAE regulations. -
Order Confirmation:
Once you place an order, you will receive an email confirmation. This email serves only as an acknowledgment and does not constitute acceptance of your order. A contract between you and us is not formed until we send you a shipping confirmation email.
Modification to the Service and Prices
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
Accuracy of Billing and Account Information
- We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. This includes orders placed by or under the same customer account, using the same credit card, and/or orders that use the same billing and/or shipping address.
- In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
- We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
- You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You further agree to promptly update your account and other information, including your email address and credit card details (including expiration dates), so that we can complete your transactions and contact you as needed.
- You are responsible for maintaining the confidentiality of your account information.
Shipping and Delivery
We strive to process and ship orders promptly. Delivery times may vary based on your location and the chosen shipping method. Glixen Store is not responsible for delays caused by shipping carriers or customs processes.
Returns and Refunds
We accept returns and provide refunds for defective or damaged products within 7 days of receipt. Please refer to our Exchange and Return Policy along with our Refund Policy for further details.
Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Glixen Technologies LLC and its licensors. The Service is protected by copyright, trademark, and other applicable laws of the UAE.
Prohibited Uses
You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:
- In any way that violates any applicable national or international law or regulation.
- To exploit, harm, or attempt to exploit or harm minors.
- To transmit, or procure the sending of, any advertising or promotional material without our prior consent.
- To impersonate or attempt to impersonate Glixen Technologies LLC, a Glixen Store employee, another user, or any other person or entity.
Limitation of Liability
In no event shall Glixen Technologies LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages. This includes, without limitation, any loss of profits, data, use, goodwill, or other intangible losses resulting from your access to or use of, or inability to access or use, the Service.
Governing Law
These Terms shall be governed and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.
Changes to Terms
Glixen Technologies LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice. We encourage you to review these Terms each time you use our website. Your continued use of the Service constitutes acceptance of any changes made.
Miscellaneous
- Customers under the age of 18 are not permitted to register as a user or transact on our website.
- Cardholders must retain a copy of transaction records and adhere to our policies and rules.
- Glixen Technologies LLC does not provide services to OFAC-sanctioned countries or entities.
- Payment of Duties: Import duties and local taxes are not included in the quoted price for goods delivered to any location. You will be responsible for paying any and all import duties and local taxes, including any administrative charges upon receipt.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us through our customer support channels provided on our website.